Contact information

Contact Information

In compliance with applicable e-commerce disclosure requirements under US FTC regulations and the Georgia Fair Business Practices Act (O.C.G.A. § 10-1-390 et seq.).

1. Business Information

  • Owner: Tucorey Demond Reid
  • Brand name: Clenzi
  • Website: Clenzius.com
  • Customer support email: support@Clenzius.com
  • Business address: 655 Laurel DR, Palmetto, GA 30268-2424

2. Customer Support

Whether you have a question about your order, a product, setup assistance, a return, or anything else — our team is here to help.

Email (primary channel):
support@Clenzius.com
We aim to respond to all inquiries within a maximum of 2 business days.

Contact form:
Available at Clenzius.com. Please include your full name, email address, order number (if applicable), and a clear description of your inquiry.

Clenzi does not currently offer phone support.

3. Support Hours

  • Monday to Friday: 9:00 AM – 6:00 PM (Eastern Time)
  • Weekends and US public holidays: closed — messages received will be answered the next business day

4. Formal Complaints

To submit a formal complaint, please email support@Clenzius.com with the subject line "Formal Complaint". Include a full description of the issue, your order number, and the outcome you are seeking.

We will acknowledge receipt within 2 business days and provide a full response within a maximum of 30 calendar days.

If your complaint is not resolved to your satisfaction, you may escalate to: