Privacy policy

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Clenzi, owned by Tucorey Demond Reid (655 Laurel DR, Palmetto, GA 30268-2424), collects, uses, and protects your personal information when you visit or make a purchase through Clenzius.com. We are committed to protecting your privacy in accordance with applicable US federal and state laws, including FTC regulations, the Georgia Fair Business Practices Act (O.C.G.A. § 10-1-390 et seq.), and the California Consumer Privacy Act (CCPA) for California residents.

1. Information We Collect

Identity information: first name, last name
Contact information: email address, phone number (if provided)
Shipping information: delivery address
Transaction information: products purchased, order value, payment confirmation (we do not store card details)
Technical information: IP address, browser type, device type, pages visited (via cookies and analytics tools)
Communications: messages you send via email or our contact form

2. How We Collect Information

Directly from you when you place an order, submit a form, or sign up for marketing communications
Automatically through cookies and tracking technologies when you browse Clenzius.com (see our Cookie Policy)
From third-party services integrated into our store, including Shopify and Google Analytics

3. How We Use Your Information

To process and fulfill your orders
To send order confirmation and shipping notifications
To respond to customer inquiries and complaints
To comply with applicable legal and tax obligations
To detect and prevent fraud and ensure website security
To improve website performance and user experience (analytics — with your consent)
To send marketing communications (only if you have opted in)

4. How Long We Keep Your Information

Order and transaction data: up to 7 years (tax and accounting obligations)
Customer support communications: up to 3 years from last interaction
Marketing preferences: until you unsubscribe or withdraw consent
Analytics and technical data: up to 13 months

5. Sharing Your Information

We do not sell your personal information. We may share it with the following categories of service providers, solely to operate our business:

Shopify Inc.: our e-commerce platform provider
Shopify Payments: secure payment processing
Shipping and logistics partners: to fulfill and deliver your order
ParcelPanel: order tracking functionality
Google Analytics: website analytics (anonymized data)
Advertising platforms (Meta, Google Ads): only with your cookie consent

6. California Residents — CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to know: request information about the personal data we collect, use, and share
Right to delete: request deletion of your personal data, subject to legal exceptions
Right to opt out: we do not sell personal information — this right does not currently apply
Right to non-discrimination: we will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, contact us at support@Clenzius.com with the subject line "CCPA Rights Request".

7. International Data Transfers

Some of our service providers, including Shopify and Google, may process data outside the United States. We ensure appropriate safeguards are in place where applicable, in accordance with FTC guidelines and applicable data protection frameworks.

8. Changes to This Policy

We may update this Privacy Policy periodically. The date at the top of this page reflects the most recent revision. We recommend reviewing this page from time to time.